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          1. Find an Agency

            Contact Us

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            You may pay by phone or report claims at any time. We are also available to answer your calls and emails from 8 a.m. to 5 p.m., Eastern Time, weekdays and from 8 a.m. to noon on Saturdays.

            POLICYHOLDER CONTACTS

            If you are a current home, auto or business policyholder seeking routine service, such as address or coverage changes or forms, please send us an email. If you are a life policyholder, please complete and return a Policy Service Form.

            Claims
            877-242-2544
            Automated Pay By Phone
            800-364-3400
            Payment Support
            888-242-0888
            Online Services Support
            888-242-0888
            Personal Policy Services
            888-242-8811
            Life Policy Services
            800-783-4479
            Business Policy Services
            888-242-8811

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            OTHER CONTACTS
            Agency Technical Support
            866-513-1133
            Human Resources
            513-870-2199
            Investor Relations
            513-870-2768
            Leasing
            513-870-2203
            Media
            513-603-5323
            Privacy Information
            888-744-2170
            Shareholder Services
            866-638-6443
            General Inquiries
            513-870-2000
            888-242-8811

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            MAILING ADDRESS
            P.O. Box 145496
            Cincinnati, OH 45250-5496

            STREET ADDRESS
            6200 S. Gilmore Road
            Fairfield, OH 45014-5141


            Find An Agency

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